Lectures Using Windows Media Player (Mediasite or Rich Media presentation)

The Mediasite Player allows you to watch your lectures or presentations through your favorite web browser. Watching a presentation using the Mediasite Player is virtually the same as being in the room with the presenter. Keeping pace with the presentation is easy because video, audio and visual aides are synchronized in real time as the presenter speaks. Presentations start automatically when you open the Mediasite Player. The Mediasite Player includes separate controls to navigate and adjust the video and slide show portions of a presentation based on your preferences. Please click here for tips and tricks on using the player to view your presentation.

For the best viewing experience, we recommend this standard computer configuration:

Windows

Mac

Additional Comments:

Help

If you need further assistance, please contact the NCSU Help Desk at help@ncsu.edu or Laura Stephenson at laura_stephenson@ncsu.edu.

 

Troubleshooting Tips

Authentication Errors

If a presentation requires you to authenicate with your unity ID and you are unable to access the presentation, the problem could be your password is not synced in the Wolftech domain.  Please go to https://sysnews.ncsu.edu/passwd/ and enter your unity username and current password in both the old and new and click change password.  You don't have to change your password. This will sync your password in the Wolftech domain, which is used by Mediasite. 

 

Installing Silverlight

For Windows Internet Explorer users who are prompted to download Silverlight:
The browser will prompt you to either run or save the installation file (Silverlight.2.0.exe). Click Run to start the download. When the download is finished, the browser prompts you again to run the installer. Click Run to start the installation. Note that you must have sufficient administrative privileges to install Silverlight.

For Mozilla Firefox users who are prompted to download Silverlight:
Save Silverlight.2.0.exe to your hard disk. Once the download is finished, click Open. The installation starts.

Next, Install Silverlight

For further instructions on download and installing Silverlight, click here.

 

If you are using a pop-up blocker or popup manager, you will need to grant access to the page or temporarily disable popup blocking before you attempt to view the lectures. If the viewer opens, but does not begin play, open Window Media player from your Start Menu. In the player, click on "Tools" then "Options." Make sure the option "Connect to the Internet" is checked under the Player tab.

For playback issues, please click here.

 

Downloading Lectures

If you experience problems streaming your lectures due to bandwidth, we recommend downloading the zip format provided on the course lecture page. The image below will show you where to find to the link. The zip file contains related files that have been bundled and compressed to reduce their size. Before viewing the downloaded lecture you MUST first extract the zipped files. Click here for more information about unzipping the lecture files.

Image showing the "links" icon to click on for download.


 

If you need further assistance, please contact the NCSU Help Desk at help@ncsu.edu or Laura Stephenson at laura_stephenson@ncsu.edu

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